Shipping & Delivery

We offer FREE shipping on every order within India.

Your order will be shipped to you fully insured. For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.

  • Blue Dart
  • Speed Post
  • Sequel

For our International customers, after your item has been packaged, it will be shipped and delivered free via the following carriers

  • UPS or FedEx

The shipping charges for our international customers are charged at the time of order booking.

Transit Insurance

All the goods will be fully insured by Sphere until they reach you, so your purchase is 100% safe. The transit insurance shall be valid only upto the time of acceptance of delivery.

Delivery time


All the products will be generally shipped within 7 to 15 business days from the date when the order is placed. For customised orders or larger jewellery pieces it may take little longer. Delivery time will however depend on the courier company and the location of the recipient of the order.


Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. All items are delivered with exclusive box from Sphere along with the relevant certificates.

Free Gift Packaging

In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Sphere gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.

To send a free gift message with your gift, look for the Gift message text box in the shopping bag/cart page. Your personal message will be printed on a distinctive card and delivered along with the gift.

Delivery Process

The Member has to specify the address and details of the person who will collect the shipment at the time of delivery. At the time of placing the order, the Member has to state full name of the recipient as stated in his / her government approved photo identification.

At the point of delivery the recipient, to collect the physical product, will have to provide any one of the following government approved photo identification card : Ration Card (should be issued in the name of the Member / recipient in the case of a gift);

Driver's License;
Permanent Account Number (PAN) card, Voters Identification card or Passport.

Delivery shall be made by the courier agent only after the photo and name of the recipient is verified and confirmed by such courier agent. To ensure safe and secure delivery of the package the courier agent may also note down the details of the government photo identification.

The recipient of the package must co-operate with the courier agent by providing required and valid copies of his / her government approved photo identification.

In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering only. All items shall be delivered directly to the person as specified at the point of ordering and the Member cannot (under no circumstances whatsoever) change the recipient details after the order is processed.

  • After placing an order, the Member can change the shipping address before the product is actually shipped.
  • All shipping charges to addresses within India shall be paid for by Sphere.
  • Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.
  • The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery.
  • We urge all customers to inspect the package for any damage or tamper before signing for the receipt.
  • If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to Sphere. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the recipient.
  • Delivery guarantee is subject to terms and conditions of the courier company. Any inconsistencies in name or address will result in non-delivery of the product.

At any time while placing the order or after receiving it, you are most welcome to contact Sphere and at U-34 Pooja Abhishek , Parle Point, Surat -395007 Gujarat INDIA, by telephone at +91 9825198669 or +91-261-3250400 (11am - 6pm IST, Monday - Friday) or by email at